| Product catalogues or price lists |
87.6 |
86.9 |
86.9 |
87.7 |
86.0 |
82.9 |
86.1 |
86.9 |
87.1 |
87.9 |
85.5 |
82.7 |
81.3 |
| Online ordering or reservation or booking |
22.9 |
25.9 |
26.7 |
25.5 |
25.7 |
26.5 |
28.3 |
25.0 |
29.1 |
29.0 |
29.7 |
29.8 |
27.8 |
| Advertisement of open job positions or online job application |
19.8 |
21.5 |
21.2 |
20.1 |
20.2 |
19.8 |
26.3 |
27.4 |
29.7 |
.. |
.. |
.. |
.. |
| Possibility for visitors to customise or design the products |
22.1 |
22.8 |
23.7 |
18.4 |
13.8 |
14.8 |
15.5 |
14.4 |
14.8 |
15.1 |
14.2 |
14.8 |
14.5 |
| A privacy policy statement, a privacy seal or certification related to website safety |
.. |
13.9 |
15.3 |
13.2 |
12.4 |
14.2 |
20.4 |
22.1 |
.. |
.. |
.. |
|
.. |
| Order tracking available on line |
.. |
12.8 |
12.9 |
12.3 |
12.1 |
14.9 |
13.7 |
10.8 |
14.4 |
13.9 |
14.2 |
13.8 |
13.7 |
| Personalised content in the website for regular/repeated visitors |
9.3 |
10.8 |
11.6 |
11.2 |
12.7 |
11.8 |
12.0 |
11.9 |
13.4 |
13.5 |
14.6 |
13.6 |
12.3 |
| Links or references to the enterprise's social media profiles |
.. |
.. |
.. |
.. |
.. |
.. |
26.0 |
28.0 |
31.0 |
35.6 |
38.1 |
38.7 |
38.3 |